Terms & Conditions

Last Updated: September 25

Welcome to Zubelin. By accessing or using our website [www.zubelin.com] (the “Website”), you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase. If you do not agree, you should not use this Website.

General

• Zubelin (“we”, “our”, “us”) operates this Website to provide artificial jewellery, accessories, and related products.

• These Terms & Conditions apply to all users, including visitors, customers, and merchants.

• We reserve the right to update, modify, or replace any part of these Terms without prior notice. Continued use of the Website constitutes acceptance of changes.

Eligibility

• You must be at least 18 years old to make a purchase on our Website.

• If you are under 18, you may use the Website only under the supervision of a parent or legal guardian.

Products & Pricing

• All product descriptions, images, and prices are subject to change without notice.

• While we try our best to display product colors accurately, actual colors may vary depending on your device screen.

• Prices are inclusive/exclusive of applicable taxes and shipping charges (as mentioned at checkout).

• We reserve the right to refuse or cancel orders if product information is inaccurate or if an item is out of stock.

Orders & Payments

• Orders will be confirmed only after full payment is received through the available payment methods on our Website.

• We use secure third-party payment gateways. We do not store your payment details.

• We reserve the right to refuse service or cancel an order at our sole discretion

Shipping & Delivery

• Delivery timelines are estimates only and may vary due to external factors.

• Risk of loss passes to the buyer once the order is handed over to the courier/shipping partner.

• Incorrect shipping details provided by the customer may result in delays or additional costs.

Returns, Refunds & Exchanges

• Returns or exchanges are accepted only if the product is damaged, defective, or incorrectly delivered.

• You must notify us within 48 hours of delivery with proof (unboxing video/pictures).

• Certain items such as earrings, customized jewellery, and sale items are non-returnable due to hygiene and policy reasons.

• Refunds (if applicable) will be processed within 7–10 business days after product inspection.

Intellectual Property

• All content on this Website (logos, product images, designs, text, graphics) is the property of Zubelin and protected under copyright, trademark, and intellectual property laws.

• You may not reproduce, modify, distribute, or exploit any content without prior written consent.

User Responsibilities

• You agree not to use the Website for any unlawful purpose.

• You must not upload viruses, spam, or engage in fraudulent activity.

• Any misuse of the Website may result in termination of your access.

Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our Website or products.

• Product durability and longevity depend on usage and care by the customer.

Third-Party Links

• Our Website may contain links to third-party websites. We are not responsible for the content, services, or privacy practices of these sites.

Governing Law & Jurisdiction

• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of the courts in Ghaziabad